"Too many of us are like those whom the Lord said '[came] with a broken heart and a contrite spirit, ... [and] at the time of their conversion, were baptized with fire and with the Holy Ghost, and they knew it not' (3 Ne. 9:20; emphasis added).
"Imagine that: 'And they knew it not.' It is not unusual for one to have received the gift and not really know it.
"I fear this supernal gift is being obscured by programs and activities and schedules and so many meetings. There are so many places to go, so many things to do in this noisy world. We can be too busy to pay attention to the promptings of the Spirit.
"The voice of the Spirit is a still, small voice—a voice that is felt rather than heard. It is a spiritual voice that comes into the mind as a thought put into your heart.
"All over the world ordinary men, women, and children, not completely aware that they have the gift, bless their families, teach, preach, and minister by the Spirit within them....
"And soon we learn that the tempter—the adversary—uses those same channels of the mind and heart to inspire us to evil, to laziness, to contention, even to acts of darkness. He can take over our thoughts and lead us to mischief.
"But each of us has agency; ever and always light presides over darkness."
- Boyd K. Packer, "The Cloven Tongues of Fire," Ensign, May 2000, pp. 7-9
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There is power in this message: "always light presides over darkness." As we consider the use of our personal agency, we should take note of President Packer's caution that "the adversary uses the same channels of the mind and heart to inspire us to evil." Learning to distinguish between the promptings of the Holy Ghost and those of Satan is a critical task of life. But in our eagerness to do good, we can be misdirected if our many activities lessen our ability to hear and heed the promptings that come: